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IMPORTANT BOOKING INFORMATION

Thank you for choosing The Mermaid

Following the relaxation of regulations in England and Wales, it is a personal preference whether guests and team members choose to wear a face covering in our restaurants. You are no longer required to check-in for Track and Trace purposes.

For our guests in Scotland, please note that it is mandatory to wear face coverings whilst not seated in our restaurants. We require our guests to provide contact details for Test and Trace purposes. If this is not provided, we cannot serve you.

Your safety and comfort remains our priority and we will continue to maintain the highest standards of cleanliness.

MENU AVAILABILITY

Due to UK wide supply issues some of our menu items or ingredients may not currently be available. If you have any special dietary requirements, it’s important that you speak to a member of the team before placing your order. We are working hard to rectify this as soon as possible.

Thank you.

CHRISTMAS BOOKINGS

In the event of any changes to government guidelines that may affect your Christmas booking, your deposit will remain safe. In the unfortunate event that your booking cannot proceed, we will refund your deposit in full using the original payment method.

CHILDREN & BABIES

Please include children and babies in the number of guests in your booking.

SPECIAL REQUESTS

Tell us your seating preference in the special requests box. We will try our best to accommodate you, but we cannot guarantee where your table will be allocated.

We look forward to seeing you soon!

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    If you are new to Stonehouse Pizza & Carvery, please tick below to sign up to receive news, offers, and promotions. If you’ve already agreed to receive these from Stonehouse Pizza & Carvery, don’t worry, you don’t need to do anything as your preferences will remain the same.

    By ticking the boxes, you give Stonehouse Pizza & Carvery consent to use the provided data and information we collect when you use our website or services, to send you communications of interest to you. You can unsubscribe any time or update your preferences by following the instructions in our messages.

    Mitchells & Butlers Leisure Retail Limited, as the data controller, will only use your data as explained in our privacy policy.

    By submitting your booking, you also confirm that you have read and accepted all of our terms and conditions, including that you are over 18 years old.

    SPECIAL REQUESTS: We will try our best to accommodate you, but we cannot guarantee where your table will be allocated.

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    Your Reservation

    2 people
    Mon, 1 Jan 2014
    Dinner

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    Special Instructions ​

    If you've sent us a Special Instruction, we will try our best to accommodate you, but we cannot guarantee where your table will be allocated.

    Test and Trace

    Following the relaxation of regulations in England and Wales, you are no longer required to check-in for Test and Trace purposes.

    For our guests in Scotland, you'll be asked to register your details when you arrive, Please note that it is mandatory for all guests to provide contact details for Test and Protect, and if this is not provided, we cannot serve you. Your data will not be used for any other purposes and will be disposed of securely within 21 days of your visit. If you don’t have a mobile phone or an app that allows you to check in, one of our team will be happy to assist you. 

    Face coverings

    Scotland only: It's mandatory for guests and team members to wear a face covering whilst not seated. This does not apply to children under the age of 5 in Scotland, or to guests and team members with medical exemptions. 

    For our guests and team members in England and Wales, the wearing of face coverings is a personal preference.

    Your local restrictions may mean that adults in your party will need proof of ID.

    Menu Availability

    Due to UK wide supply issues some of our menu items or ingredients may not currently be available. If you have any special dietary requirements, it’s important that you speak to a member of the team before placing your order. We are working hard to rectify this as soon as possible.

    Thank you for your co-operation.

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    Duplicate Booking

    Large Party Bookings

    If you wish to book for more guests than our form allows, please call us on 01642 483163 and we'll do our very best to accommodate you.